This week we feature an article from an early stage startup entrepreneur, Shannon, that favors human curation versus algorithms with interesting results including 3,000 active users. We embrace the "fake it until you make it" concept so we asked her some additional questions below. She was a good sport and provided some answers.
SuD: At one point will you have to add an algorithm or at least automate some part of the curation process. You are using forms and spreadsheets now, correct? SB: We're currently operating in Google sheets and Mailchimp. Eventually will fund the development of a product that would streamline the song-sending process. Curators would simply submit their song info and notes, We would QA, and then the right emails would go to the right people at the right time.
This database/product would also allow curators to see their subscribers preferences in real-time instead of me updating them in sheets periodically. After that, we could add features like weekly options, playlists, etc., but songs will always be hand-picked.
SuD: Any thoughts on monetizing beyond advertising? SB: Sponsorships / ads will be the first step just to get money in the door, but I want to test different versions of a freemium model. We have a ton of interesting data on our users - I think we could continue to offer the service for free as it runs now, and then offer super personalized one-to-one songs for $5/month or something like that.
SuD: Big data is in vogue right now. Are you capturing anything, everything, so you can get better insights and eventually build a better product for your users? SB: Capturing so much. The additional info column of our spreadsheet is fascinating - that's what that post I sent is all about. We also have a lot of one-to-one convos so qualitative data for days + location, etc. I'd love to integrate with BandsInTown or Songkick one day. Currently our open rate is 40% and our click rate ranges between 17 and 20% but many people have told us that they just type the songs into their streaming service of choice, so I don't think click rate is very relevant. The most interesting metric is how many people respond to the emails. I don't have the exact number right now or the time to really calculate it this weekend, but I'd guess 3-4%, maybe higher, which isn't that bad. |
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