Friday, January 19, 2018

Startup Digest - Startup Reading List - Your Weekly Right - January 19th

Startup Digest

Startup Reading List

January 19, 2018

Hope all of you are off to a great start in 2018. Almost a month done! Enjoy this week's reads.

Startup Digest Startup Reading List is curated by:
Zubin Chagpar

Zubin Chagpar - @phylosopher

Contact Zubin Chagpar at zubin.chagpar@startupdigestmail.com

Check out the Startup Digest blog for news and resources!

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Why We're All in Sales

Siobhan Clarke

"It's getting out and meeting with customers and learning about their problem as they experience them, seeing and feeling the world through their eyes, across all aspects of the lifecycle – from how they are measured and rewarded internally, to how they understand and describe a problem, to how they find out about you, how they buy and indeed consume your offering, and then how the relationship and mutual success evolve together."

Freemium vs Free Trial vs Hybrid Customer Acquisition Model in SaaS

Myk Pono

"Simply put, SaaS companies must transition and change their customer acquisition strategy to model those in the consumer industry. Business buyers no longer accept long, sales-heavy buying processes."

Inside Customer Success

Mathilde Augustin and Justine Burns

"The main challenge has to be communication. The processes we had in place yesterday won't always work today, and it will constantly be a challenge as we grow. We need to be on Slack at all times and be responsive to other team members, especially in regards to our new office in Toronto."

A Taxonomy of Troublemakers for Those Navigating Difficult Colleagues

Dr. Jody Foster

"Every personality has positive sides. It's good to have confidence or be attentive to details. But for every positive in a personality, there's a negative underbelly."

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